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The ABLP will not tolerate any harassment or victimisation (including informal pressures) and will take appropriate action to protect you when you raise a concern in good faith. If you have concerns that you wish to raise, please do so after reading the guidance below.
Policy and guidelines for the safeguarding of children, young people and adults at risk.
We aim to arrange your Pilgrimage to Lourdes in the best possible way. To do this, we must use and store information about you. This information is held both on paper and electronically. We have a legal duty to keep these records confidential, accurate and secure in line with UK Data Protection laws. Click below to see our policy on your personal information and how we use it.
A caring organisation should be a safe organisation. The Arundel & Brighton Lourdes Pilgrimage has a written Health and Safety Policy together with a manual of safe practices and procedures. Helpers have a health and safety briefing as part of their preparation for the pilgrimage. All pilgrims are expected to follow the health and safety procedures laid down by the organisation. Group leaders have copies of the policy and procedures but a brief summary follows:
- All pilgrims (those registered as assisted pilgrims, doctors, nurses, chaplains, enrolled helpers and prayer pilgrims) should behave responsibly and not put themselves or any other person at risk because of their behaviour.
- All pilgrims should be aware of and follow the principles of basic hygiene, particularly with regard to hand-washing and drying.
- Pilgrims are expected to follow the direction of leaders and/or relevant staff (coach, ferry, hotel, Accueil) in the event of an emergency.
The ABLP encourages and supports a culture of transparency and honesty. The aim of this policy is to ensure that any complaint raised is investigated and addressed promptly, in an impartial and effective manner using processes that are timely, and fair.
